Shipping policy

Last updated: September 7, 2026

Getting your order to you should feel just as good as the pieces inside the box. Every order ships free, so there is nothing extra to pay at checkout, and each order is packed carefully before it heads out. Here is the timing at a glance:

• Preparing your order: usually 1 to 2 business days before it ships
• On its way: typically 3 to 7 business days after dispatch
• All together: most orders arrive within 4 to 9 business days
• Daily cut-off: orders placed before 4:00 PM GMT, Monday through Saturday, start processing the same day; anything after joins the queue the next business day

The moment your order ships, a confirmation email with tracking lands in your inbox so you can follow it to your door. We always aim to be on time, though the occasional delay can happen during busy stretches or because of weather or logistics, and if anything comes up we will keep you posted so you are never left guessing. Got a question about your delivery? Reach us any time at support@ariellaglow.com and we will be glad to help.

Storename: Ariella Glow
Company name: Ariella Glow
Address: Double Bay Block 12, 46 Island Rd, Deep Water Bay, Hong Kong
Email: support@ariellaglow.com